Complaints Procedure 

In the first instance, any complaints should be made to Jessica Thomas at the below company: 

Smith & Barnes Insolvency Practitioners, 1.8 Moriwck Hall, Mortec Business Park, York Road, Leeds, LS15 4TA 

 

However, if you do not feel that the complaint has been satisfactorily resolved, then you can contact the Insolvency Service, via their single complaints gateway either by:  

 

1. Calling the Insolvency Service Enquiry Line on 0300 678 0015 (Monday to Friday 9am to 5pm), or 

2. Completing and emailing the online complaints form on the Insolvency Service website https://www.gov.uk/complain-about-insolvency-practitionery 

or by completing the online complaints form and posting it to: IP Complaints, Insolvency Service, 3rd Floor, 1 City Walk, Leeds, LS11 9DA.